Got any questions? Then check out our list of frequently asked questions which will hopefully answer any queries around Freeport Lisboa Fashion Club.
Every time you shop you earn 5% of the total amount of your purchase as credit.
You’ll be able to spend your credits within the Centre to shop more.
Receive up to 25% off your future purchases using your credits
Checking your credits balance is easy – you can view your balance on your phone if you have the Freeport Fashion Club App or you can log onto our website and check your balance at your personal page.
Physical cards are available and will allow you to be part of the Freeport Fashion Club. These are available from participating stores as well as the Freeport Information Centre – visit either one and ask for your card.
You can download the app on most smart phones. For Android devices it will need to be version 4.0 or later. The app is supported by iPhones with iOS7 or later.
If you already have a card and are switching to an app, all your credits will be automatically transferred from your card during the registration process. Please use the same email address you have used to register to obtain your card.
The loyalty app is available to everyone aged 18 and over. Retail staff and Freeport Fashion Outlet employees are also eligible to use the scheme. Please see Terms & Conditions for more information.
Your saved credits will stay valid for 12 months after your last transaction. When you haven't visited the Centre for more than a year, your credits will expire.
No, it is not possible to redeem your saved credits at restaurants. Restaurants, however, do offer special deals to Fashion Club members frequently. These deals can be found in the App of Freeport Fashion Outlet, which can be downloaded through the App Store or Play Store.
Purchases with the Fashion Club Card can be returned. When returning or exchanging, however, you will not get your used credits returned.
If you no longer wish to participate in the Fashion Club you can cancel your membership by sending an e-mail to firstname.lastname@example.org. Please mention your name, e-mail and barcode of your Fashion Club Card. We will then process your request as soon as possible.